1 reviews | Active since Jul 2021
Poor service from the unlimited,and I just want my money
Goodday my name is Hayley Andrews and I have been with the unlimited since March this year.i have an car insurance with them whereby the debit R250 every month I was promised a R6000 payout after 2 executive payment's for my car after they had debit the 3rd month I told them to stop the debit order for I no longer have a car. But still up until now they are debiting from my account and when ever I asked them regarding payment they keep on asking for ID numbers,name and surname.they even ask me for my bank statement about 3 days ago whereby I assisted that to them.i mean don't they already have my information I don't know why this people doing this to they clients but as for me I will not recommend anyone to use they service please help in this situation.
Thank you so much for taking our call today and for giving us the opportunity to discuss your review at length with you. We understand how alarming it is to realise that you have a debit order go off your account for a membership you requested to cancel. We`d like to extend our deepest apology for this. Please note that as of this afternoon, your policy has been cancelled. Kindly send us the email address that you sent a cancellation letter to so that we can urgently investigate the matter and provide you with feedback in the next 24-48 working hours.
Thank you so much for taking our call today and for giving us the opportunity to discuss your review at length with you. We understand how alarming it is to realise that you have a debit order go off your account for a membership you requested to cancel. We`d like to extend our deepest apology for this. Please note that as of this afternoon, your policy has been cancelled. Kindly send us the email address that you sent a cancellation letter to so that we can urgently investigate the matter and provide you with feedback in the next 24-48 working hours.