JE
Juliana E

1 reviews | Active since Jul 2021

08 Dec 2022, 11:11

Poor service delivery

Gaurd risk has still not attended my issue with the needed urgency. Therefore I cannot give a good report on them. Highly dissapointed. Ambledown is busy with claim but they still did not call me to resolve the issue of an outstanding psyment. There is still a GAP while I was under the impression that they will close the GAP. Causing a HUGE GAP IN MY FINANCES!!!

0
Replies (2)
The Unlimited
The Unlimited's reply08 Dec 2022, 12:43
Official
Hello Juliana, 



Thank you for raising this matter with us today. We sincerely apologise for the poor service that you’ve received. Your GAP policy is still active, however, a specialist from our team will get in touch with you shortly to assist you.

The Unlimited
The Unlimited's reply08 Dec 2022, 14:37
Official
Hi Juliana,  We attempted calling you and unfortunately, our call wasn’t answered. Please let us know of a time that will be convenient for you to take our call so that we can try gain.