JJ
John J
1 reviews | Active since Oct 2017
24 Dec 2024, 12:05
Poor service and customer care
In December they decided to deduct their premium earlier without my consent as policy holder. My pay date have not changed , and on the D/o is is the 25th of each month. I mailed them 20 December and till todate no reply from them. Pure arrogants of them.
Please people out there, be aware of companies like this that don't realy care about you, it's about your money, that's all
I wouldn't recommend them to my worse enemy. They should get even a STAR at all........
Helpful (0)
Replies (1)0
Replies (1)The Unlimited's replyOfficial
24 Dec 2024, 16:16Hi John,
We sent an SMS on 15/11/2024 informing you of the early debit and providing the option to change your debit date by 04/12/2024. As the date wasn't changed, the debit was processed early this month.
We sent an SMS on 15/11/2024 informing you of the early debit and providing the option to change your debit date by 04/12/2024. As the date wasn't changed, the debit was processed early this month.
The Unlimited's reply24 Dec 2024, 16:16
Official
Hi John,
We sent an SMS on 15/11/2024 informing you of the early debit and providing the option to change your debit date by 04/12/2024. As the date wasn't changed, the debit was processed early this month.
We sent an SMS on 15/11/2024 informing you of the early debit and providing the option to change your debit date by 04/12/2024. As the date wasn't changed, the debit was processed early this month.
