MM
Matieho M
1 reviews | Active since Jul 2022
01 Dec 2022, 10:33
Poor Service
I have cancelled with the unlimited September but they still debit on my account when I went to the bank they say the unlimited blocked my bank account to be unable to reverse them.Hellopeter please assist I want a cancellation altogether.
Helpful (0)
Replies (2)0
Replies (2)
The Unlimited's replyOfficial
01 Dec 2022, 11:59Hello Matieho,
Thank you for reaching out to us. We want to ensure that all our customers receive the assistance that they need, however, on our systems there's no records of a cancellation request from you. Therefore, we’ve been debiting your account as usual. We’ll have a member from our team give you a call to assist you with this matter ASAP.
Thank you for reaching out to us. We want to ensure that all our customers receive the assistance that they need, however, on our systems there's no records of a cancellation request from you. Therefore, we’ve been debiting your account as usual. We’ll have a member from our team give you a call to assist you with this matter ASAP.
The Unlimited's reply01 Dec 2022, 11:59
Official
Hello Matieho,
Thank you for reaching out to us. We want to ensure that all our customers receive the assistance that they need, however, on our systems there's no records of a cancellation request from you. Therefore, we’ve been debiting your account as usual. We’ll have a member from our team give you a call to assist you with this matter ASAP.
Thank you for reaching out to us. We want to ensure that all our customers receive the assistance that they need, however, on our systems there's no records of a cancellation request from you. Therefore, we’ve been debiting your account as usual. We’ll have a member from our team give you a call to assist you with this matter ASAP.
The Unlimited's replyOfficial
01 Dec 2022, 15:34Hello Matieho,
A member from our team tried calling you and unfortunately, the call wasn’t answered. Please can you inbox us a second number that we can call you on so that we can get you sorted.
A member from our team tried calling you and unfortunately, the call wasn’t answered. Please can you inbox us a second number that we can call you on so that we can get you sorted.
The Unlimited's reply01 Dec 2022, 15:34
Official
Hello Matieho,
A member from our team tried calling you and unfortunately, the call wasn’t answered. Please can you inbox us a second number that we can call you on so that we can get you sorted.
A member from our team tried calling you and unfortunately, the call wasn’t answered. Please can you inbox us a second number that we can call you on so that we can get you sorted.