FF
Francois F

1 reviews | Active since Sept 2017

23 Dec 2021, 12:48

Poor service

I was called about insurance. I explain Ed to the lady that I am without a job at present and she must send me the paperwork so that I can consult with my husband and that this is not an agreement and she confirmed that it is not until I approve it from my side. Next day money got deducted from my bank account without my approval and when calling them they say sorry it is like that I will not get my money back.

0
Replies (2)
The Unlimited
The Unlimited's reply23 Dec 2021, 16:52
Official
Hi Francois,





We’re sincerely sorry to hear that you don’t have a job at present. We wish you nothing but the best as you search for the next chapter of your career. We’ve done a thorough search on our system, and we found that you had an Auto Elite policy from June 2016 to March 2017, we’re unable to pick any new memberships for you. We attempted to contact you this afternoon, so that we could get to the bottom of this matter and unfortunately, we were unable to get through to you. When you’re ready to take our call, please pop us a reply below and we’ll call you back.

FF
Francois F's update03 May 2022, 13:14
Reviewer Update
Hi
Can we please have this resolved..