CM
Charldene M
1 reviews | Active since May 2024
30 May 2024, 09:12
Poor service!!!
My niece passed on the 12th May 2024. I submitted a claim on the 16th May 2024. I emailed all the requested documentation on the 21st May 2024. I sent a follow up email on the 23rd May 2024. I called customer care thereafter. Up until today, 30th May 2024 I still haven't received any payout from The Unlimited. I had to call customer care this morning and their response was they are still busy assessing the claim!!!
Do yourself a favour and stay away from The Unlimited!!!
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The Unlimited's replyOfficial
30 May 2024, 09:46Hi Charldene, We extend our heartfelt sympathy for the passing of your niece. We understand that this is an incredibly difficult time for you, and the last thing you need is added stress from the claims process. Rest assured, our team will be in touch with you shortly to provide assistance promptly.
The Unlimited's reply30 May 2024, 09:46
Official
Hi Charldene, We extend our heartfelt sympathy for the passing of your niece. We understand that this is an incredibly difficult time for you, and the last thing you need is added stress from the claims process. Rest assured, our team will be in touch with you shortly to provide assistance promptly.