1 reviews | Active since Jun 2016

27 Jul 2020, 17:05

Poor Service

*** is my contact number. Submitted a claim last week till today claim not processed sent three emails and still told claim not paid

0
Replies (3)
The Unlimited
The Unlimited's reply27 Jul 2020, 17:52
Official
 Hi Vee, Please accept our sincere apologies for the claiming experience that you’ve had with us. We value all our customer feedback and always aim to improve the level of our service delivery. We will contact you tomorrow morning to assist you with your claim. 
The Unlimited
The Unlimited's reply28 Jul 2020, 18:38
Official
Hi Vee, Thank you for taking our call today. Our hearts go out to you and your family through this difficult time. We're deeply sorry for the claiming experience that you've had with us. Our claims department will be in contact with you tomorrow morning.
The Unlimited
The Unlimited's reply29 Jul 2020, 10:28
Official
Hi Vee ,  Thank you for taking our call today. Your claim is currently under assessment and feedback will be provided in the next 24 to 48 hours.