PS
Pinky S
1 reviews | Active since Sept 2021
08 Sept 2021, 07:15
POOR SERVICE
POOR SERVICES 🚮
I have been a clients for 4yrs and my first claim was on 17August 2021. Thr keep on saying i should wait for seven days. It been 17days now no feedback from them I'm the one keeps on phoning them. Thr sad thr still assessing it but when thr advertise thr say it a it tke 24hrs for to pay clients. I'm owing R13500 at the mortuary i dnt know how I'm gonna pay the mortuary I'm in debts because of the unlimited.
Helpful (0)
Replies (5)0
Replies (5)
The Unlimited's replyOfficial
08 Sept 2021, 11:16Hi Pinky,
Thank you so much for writing to us. No amount of words can express the pain that you're going through after losing a family member. We're sending you love and prayers with hope that you're able to find strength during this dark time. It's been a privilege to have you as a loyal part of unique family for the past years, kindly accept our sincere apology for putting you through a difficult time. We've just tried to get a hold of you and unfortunately, we couldn't reach you. Please note that your claim was paid on the 06/09/2021 and the funds should reflect in your account by today. We hope that this will help you with the expenses that you've incurred after this rough path.
Thank you so much for writing to us. No amount of words can express the pain that you're going through after losing a family member. We're sending you love and prayers with hope that you're able to find strength during this dark time. It's been a privilege to have you as a loyal part of unique family for the past years, kindly accept our sincere apology for putting you through a difficult time. We've just tried to get a hold of you and unfortunately, we couldn't reach you. Please note that your claim was paid on the 06/09/2021 and the funds should reflect in your account by today. We hope that this will help you with the expenses that you've incurred after this rough path.
The Unlimited's reply08 Sept 2021, 11:16
Official
Hi Pinky,
Thank you so much for writing to us. No amount of words can express the pain that you're going through after losing a family member. We're sending you love and prayers with hope that you're able to find strength during this dark time. It's been a privilege to have you as a loyal part of unique family for the past years, kindly accept our sincere apology for putting you through a difficult time. We've just tried to get a hold of you and unfortunately, we couldn't reach you. Please note that your claim was paid on the 06/09/2021 and the funds should reflect in your account by today. We hope that this will help you with the expenses that you've incurred after this rough path.
Thank you so much for writing to us. No amount of words can express the pain that you're going through after losing a family member. We're sending you love and prayers with hope that you're able to find strength during this dark time. It's been a privilege to have you as a loyal part of unique family for the past years, kindly accept our sincere apology for putting you through a difficult time. We've just tried to get a hold of you and unfortunately, we couldn't reach you. Please note that your claim was paid on the 06/09/2021 and the funds should reflect in your account by today. We hope that this will help you with the expenses that you've incurred after this rough path.
PS
Pinky S's updateReviewer Update
09 Sept 2021, 03:16It been 96 hrs and my account still shows the balance of R0.00 bt email mbali mthethwa the bank statement that show my balance.
PS
Pinky S's update09 Sept 2021, 03:16
Reviewer Update
It been 96 hrs and my account still shows the balance of R0.00 bt email mbali mthethwa the bank statement that show my balance.
The Unlimited's replyOfficial
09 Sept 2021, 13:27Hi Pinky,
Thank you so much for making us aware of this. Mbali has notified us that she's responded to your emails. Kindly note that the funds were paid into your account already. Please may you query with your bank what the problem may be.
Thank you so much for making us aware of this. Mbali has notified us that she's responded to your emails. Kindly note that the funds were paid into your account already. Please may you query with your bank what the problem may be.
The Unlimited's reply09 Sept 2021, 13:27
Official
Hi Pinky,
Thank you so much for making us aware of this. Mbali has notified us that she's responded to your emails. Kindly note that the funds were paid into your account already. Please may you query with your bank what the problem may be.
Thank you so much for making us aware of this. Mbali has notified us that she's responded to your emails. Kindly note that the funds were paid into your account already. Please may you query with your bank what the problem may be.
PS
Pinky S's updateReviewer Update
10 Sept 2021, 11:16Went to a bank today and they saying the money bounce back to your account. Therefore you guys should do the recall with your bank since the money has bounce back to your account and i did sent Mbali Mthethwa the new bank statement.
PS
Pinky S's update10 Sept 2021, 11:16
Reviewer Update
Went to a bank today and they saying the money bounce back to your account. Therefore you guys should do the recall with your bank since the money has bounce back to your account and i did sent Mbali Mthethwa the new bank statement.
The Unlimited's replyOfficial
10 Sept 2021, 17:13Hi Pinky,
Thank you for reaching out to us again. Kindly note that Mbali has responded to your email correspondence. The payment for your claim will be processed to your new bank account on Monday morning. The funds will take 24-48 hours to reflect in your account. We sincerely apologise for any inconvenience we may have caused you.
The Unlimited's reply10 Sept 2021, 17:13
Official
Hi Pinky,
Thank you for reaching out to us again. Kindly note that Mbali has responded to your email correspondence. The payment for your claim will be processed to your new bank account on Monday morning. The funds will take 24-48 hours to reflect in your account. We sincerely apologise for any inconvenience we may have caused you.