MO
Mauritz O
1 reviews | Active since Jul 2018
12 Dec 2020, 22:49
Poor service
Poor service. They make it easy for you to buy a product and extremely difficult to claim. No feedback on an email for three weeks. Their inbound and outbound call centres are not aligned. Keep on trying to sell to me while I have a complaint. Definitely not living the values they post on their website. A year gone on my scratch and dent cover and still struggling to get my first claim in.
Helpful (0)
Replies (2)0
Replies (2)
The Unlimited's replyOfficial
13 Dec 2020, 17:36Hi Mauritz,
Thank you so much for bringing this to our attention. We truly apologize for the unpleasant claiming experience that you are having with us. We would like the opportunity to investigate the matter further. We truly apologize for the inconvenience caused. One of our team members will be contacting you tomorrow to assist you efficiently.
Thank you so much for bringing this to our attention. We truly apologize for the unpleasant claiming experience that you are having with us. We would like the opportunity to investigate the matter further. We truly apologize for the inconvenience caused. One of our team members will be contacting you tomorrow to assist you efficiently.
The Unlimited's reply13 Dec 2020, 17:36
Official
Hi Mauritz,
Thank you so much for bringing this to our attention. We truly apologize for the unpleasant claiming experience that you are having with us. We would like the opportunity to investigate the matter further. We truly apologize for the inconvenience caused. One of our team members will be contacting you tomorrow to assist you efficiently.
Thank you so much for bringing this to our attention. We truly apologize for the unpleasant claiming experience that you are having with us. We would like the opportunity to investigate the matter further. We truly apologize for the inconvenience caused. One of our team members will be contacting you tomorrow to assist you efficiently.
The Unlimited's replyOfficial
14 Dec 2020, 10:17Hi Mauritz,
We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call.
We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call.
The Unlimited's reply14 Dec 2020, 10:17
Official
Hi Mauritz,
We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call.
We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call.