BK
Bevan K
1 reviews | Active since May 2019
25 May 2026, 07:11
Poor customer service
Good day
I am really disappointed in the claims process for my scratch and dent policy.
All pictures and quotation submitted via email on 13 May 2025.
Had to call in twice to follow-up and almost 2 weeks later, still no assessor has called my wife.
My wife has been a client for many years and why must the claims process be so painful?
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Replies (2)0
Replies (2)
The Unlimited's replyOfficial
25 May 2026, 08:01Hi Bevan,
Thank you for reaching out to us about this, we're sorry your claims process with us hasn't been a great one. We've escalated your query to our claims department and will revert with feedback before close of business today.
Thank you for reaching out to us about this, we're sorry your claims process with us hasn't been a great one. We've escalated your query to our claims department and will revert with feedback before close of business today.
The Unlimited's reply25 May 2026, 08:01
Official
Hi Bevan,
Thank you for reaching out to us about this, we're sorry your claims process with us hasn't been a great one. We've escalated your query to our claims department and will revert with feedback before close of business today.
Thank you for reaching out to us about this, we're sorry your claims process with us hasn't been a great one. We've escalated your query to our claims department and will revert with feedback before close of business today.
BK
Bevan K's updateReviewer Update
25 May 2026, 08:09TU***
BK
Bevan K's update25 May 2026, 08:09
Reviewer Update
TU***