Poor customer satisfaction

Worse customer service ever!!!! I sent the below email to this company on the 16th of May 2023, to date no response whatsoever.

Good day,

Trust you are well.

I am writing this email with great disappointment.

In 2022 I received a debit order that went off my account.

I posted on Helo Peter and disputed this debit order, and my account was re-imbursed.

I later noticed that the unlimited has also done a *****ulent credit check on my account.

To make matters even worse is that I am now getting calls from this company and when I answer they cut the call.

Today again I got a call from *** spoke to a gentleman, when I explained what had happened, he advised that I should contact customer care.

I must take my time off work , use my airtime to dispute something that I never consented to.

I would like for this matter to be looked into and this to be removed off my credit report.

Please provide me with the copy of the call recording, if this was telephonic offer.

Name & Surname: Nobuhle Goba ID number: *** Cellphone number:*** Account number:FAM***

See screenshot below of my credit report:

Regards

Nobuhle Goba

***** Investigation Specialist

***

T: +27(0)31 *** | www.rewardsco.com

Rewardsco is an Authorised Financial Services Provider