PK
PREVENDHRA K
1 reviews | Active since Apr 2012
23 Aug 2023, 14:57
Poor customer experience
Submitted a Claim for a scratch and dent policy I have, but come to learn that The unlimited is not paying there service providers, and us as clients get the bad end of the stick and get turned away, I have the policy for many years and have used it a number of times, but recently have had the worse experience
Helpful (0)
Replies (6)0
Replies (6)
The Unlimited's replyOfficial
23 Aug 2023, 15:27Hello Prevendhra,
Thank you for taking the time to share your experience. We're sorry to hear that the standard of service offered to you did not meet your expectations. We take all feedback seriously, and we appreciate your honest feedback. One of our team members will give you a call shortly to help you with your claim.
The Unlimited's reply23 Aug 2023, 15:27
Official
Hello Prevendhra,
Thank you for taking the time to share your experience. We're sorry to hear that the standard of service offered to you did not meet your expectations. We take all feedback seriously, and we appreciate your honest feedback. One of our team members will give you a call shortly to help you with your claim.
PK
PREVENDHRA K's updateReviewer Update
23 Aug 2023, 15:29Hi, thank you
I will await the call as i Prefer to cancel the policy as i cannot be running to different repair shops to be rejected due to them not receiving payment on work they completed
I will await the call as i Prefer to cancel the policy as i cannot be running to different repair shops to be rejected due to them not receiving payment on work they completed
PK
PREVENDHRA K's update23 Aug 2023, 15:29
Reviewer Update
Hi, thank you
I will await the call as i Prefer to cancel the policy as i cannot be running to different repair shops to be rejected due to them not receiving payment on work they completed
I will await the call as i Prefer to cancel the policy as i cannot be running to different repair shops to be rejected due to them not receiving payment on work they completed
The Unlimited's replyOfficial
23 Aug 2023, 16:17Hello Prevendhra,
We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you’re a valued member of our family, we would really like to help you. When you’re available to talk, please send us a message below and we’ll give you a call.
We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you’re a valued member of our family, we would really like to help you. When you’re available to talk, please send us a message below and we’ll give you a call.
The Unlimited's reply23 Aug 2023, 16:17
Official
Hello Prevendhra,
We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you’re a valued member of our family, we would really like to help you. When you’re available to talk, please send us a message below and we’ll give you a call.
We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you’re a valued member of our family, we would really like to help you. When you’re available to talk, please send us a message below and we’ll give you a call.
PK
PREVENDHRA K's updateReviewer Update
23 Aug 2023, 16:20Hi, Apologies,
I am free now
I am free now
PK
PREVENDHRA K's update23 Aug 2023, 16:20
Reviewer Update
Hi, Apologies,
I am free now
I am free now
The Unlimited's replyOfficial
23 Aug 2023, 17:52Thanks for taking our call, Prevendhra.
We're currently looking into your claim and we'll get back to you with an update tomorrow.
We're currently looking into your claim and we'll get back to you with an update tomorrow.
The Unlimited's reply23 Aug 2023, 17:52
Official
Thanks for taking our call, Prevendhra.
We're currently looking into your claim and we'll get back to you with an update tomorrow.
We're currently looking into your claim and we'll get back to you with an update tomorrow.
The Unlimited's replyOfficial
24 Aug 2023, 13:45Hello Prevendhra,
Thanks for taking our call today and for allowing us to help you with your claim. We'll be sending you the authorisation letter today.
We truly appreciate your patience and your feedback. It's customers like you that help us to do better every day.
Thanks for taking our call today and for allowing us to help you with your claim. We'll be sending you the authorisation letter today.
We truly appreciate your patience and your feedback. It's customers like you that help us to do better every day.
The Unlimited's reply24 Aug 2023, 13:45
Official
Hello Prevendhra,
Thanks for taking our call today and for allowing us to help you with your claim. We'll be sending you the authorisation letter today.
We truly appreciate your patience and your feedback. It's customers like you that help us to do better every day.
Thanks for taking our call today and for allowing us to help you with your claim. We'll be sending you the authorisation letter today.
We truly appreciate your patience and your feedback. It's customers like you that help us to do better every day.