1 reviews | Active since May 2018
Poor Customer and after sale service
i am on a policy with the Unlimited for 2 months now and i still dis not receive a sim card due to me even after extra phone calls and arrangememts and i am not benefiting from the service i am paying for but they are the first to deduct funds from my account every month. I spoke to the consultant as well and she informed me that the manager will get back to me which i am still waiting for. the service is truly poor!!!
Hi Suzi,
We’re very concerned to hear about the experience you’ve had with us. We are currently looking into this matter and will provide you with feedback in the next 24 hours.
The Unlimited. Shifting your life, together.
Hi Suzi,
We’re very concerned to hear about the experience you’ve had with us. We are currently looking into this matter and will provide you with feedback in the next 24 hours.
The Unlimited. Shifting your life, together.
Hi Suzi,
Thanks for giving us the opportunity to make this right. We apologise that you didn’t received your SIM card sooner. As explained over the phone this afternoon, we will deliver a new SIM card to you on Thursday. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.
The Unlimited. Shifting your life, together.
Hi Suzi,
Thanks for giving us the opportunity to make this right. We apologise that you didn’t received your SIM card sooner. As explained over the phone this afternoon, we will deliver a new SIM card to you on Thursday. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.
The Unlimited. Shifting your life, together.