AL
Abel L
1 reviews | Active since Oct 2021
22 Oct 2021, 10:26
poor claiming communication
This company is so poor with claim communication its actually bull i have a claim for almost a month no communication i am the one who always needs to call to ask for updates. the only call i got was from their consultant to inform me that their premiums are going high next month
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The Unlimited's replyOfficial
22 Oct 2021, 15:36Hi Abel,
It’s difficult for us to read about the experience that you've had with us. We should’ve been more attentive as you deserve to feel supported at each and every stage of the claims process. We’re incredibly sorry that you’ve had to write a review in order for us to attend to your claim. Our team has been trying to get in touch with you via your cellphone and unfortunately, we’re unable to reach you. Please may you tell us what time we can call you back to discuss the status of your claim.
It’s difficult for us to read about the experience that you've had with us. We should’ve been more attentive as you deserve to feel supported at each and every stage of the claims process. We’re incredibly sorry that you’ve had to write a review in order for us to attend to your claim. Our team has been trying to get in touch with you via your cellphone and unfortunately, we’re unable to reach you. Please may you tell us what time we can call you back to discuss the status of your claim.
The Unlimited's reply22 Oct 2021, 15:36
Official
Hi Abel,
It’s difficult for us to read about the experience that you've had with us. We should’ve been more attentive as you deserve to feel supported at each and every stage of the claims process. We’re incredibly sorry that you’ve had to write a review in order for us to attend to your claim. Our team has been trying to get in touch with you via your cellphone and unfortunately, we’re unable to reach you. Please may you tell us what time we can call you back to discuss the status of your claim.
It’s difficult for us to read about the experience that you've had with us. We should’ve been more attentive as you deserve to feel supported at each and every stage of the claims process. We’re incredibly sorry that you’ve had to write a review in order for us to attend to your claim. Our team has been trying to get in touch with you via your cellphone and unfortunately, we’re unable to reach you. Please may you tell us what time we can call you back to discuss the status of your claim.