ETSs
Edwin Thabo Sail sailthabo

1 reviews | Active since Apr 2022

15 Feb 2025, 02:39

Policy cancellation

I want to cancel my policy. The unlimited they keep ignoring my emails but when it comes to increasing fees they send me bunch of emails. They are not helful at all. I regret joining this policy

0
Replies (4)
The Unlimited
The Unlimited's reply15 Feb 2025, 08:05
Official
Hi  Edwin.

Thanks for reaching out to us. Please note we have been reaching out to you via your cellphone, however, we've been unable to get through to you. We'll attempt again today to ensure that your request is resolved. 
The Unlimited
The Unlimited's reply15 Feb 2025, 08:18
Official
  Hi  Edwin. 

We’ve been trying to contact you again, but we keep reaching your voicemail. Please give us a call on ***for further assistance, or let us know when would be a good time to call you back. 
ETSs
Edwin Thabo Sail sailthabo's update17 Feb 2025, 13:14
Reviewer Update
I’m still unhappy with this unlimited insurance. I have not received any call from them as they claim hey have. I’ve send email today now they telling me they will call within 3-5 working days and I don’t want to wait until then. I want to cancel and they keep dragging this and this is totally poorest insurance ever.
The Unlimited
The Unlimited's reply20 Feb 2025, 15:20
Official
 Hi  Edwin.

Please note on 15/02/2025, when we called you we kept reaching your voicemail box. On 18/2/2025, your policy was successfully cancelled.   Don’t hesitate to reach out if there’s anything else we can assist you with.