AM
Amanda M

1 reviews | Active since Jul 2022

20 Dec 2023, 09:24

***** POLICY

A company has opened a policy under my name and added my daughter as well, without my knowledge or consent. They had access to my bank account number, cellphone number and ID number. Despite the fact that they got my daughter's name correct, they got her date of birth wrong. They had the audacity to call me and inform me about the policy after sending me a debit check message on my bank. I have no clue where this company is based, and I have never heard of them before. I have not signed any contract with them, and I am furious about this *****ulent transaction. It has been made clear to me that the beneficiary's name was left blank, which strongly suggests that this is a common practice for them - making claims against inactive accounts.

I demanded them to close the account, but I am not going to let this go easily. I am certain that this was an inside job. I will not rest until I get full retribution for this breach of trust. I am willing to take the necessary legal action against them to get the justice I deserve.

0
Replies (4)
The Unlimited
The Unlimited's reply20 Dec 2023, 11:41
Official
Hi  Amanda,

Thanks for bringing this matter to our attention. We're so sorry for the inconvenience caused. We'll ensure that we investigate this matter and make it right for you.

We'll have one of our team members contact you shortly.
AM
Amanda M's update21 Dec 2023, 11:53
Reviewer Update
please call during my lunch times. 12h30 till 12h45
AM
Amanda M's update22 Dec 2023, 07:49
Reviewer Update
MY account was debited last night even though i was told that the policy was closed. I'm going to take further steps. I'm opening a case of ***** against The Unlimited.
The Unlimited
The Unlimited's reply22 Dec 2023, 09:43
Official
Hi Amanda,

We’re so sorry to have caused you frustration. Our team is here to help and make this right for you. We'll get this sorted for you ASAP.

Thanks for your patience.