fM
frans M

1 reviews | Active since Oct 2010

18 Dec 2022, 15:32

Please The Unlimited Cancel my Policy

Hi Peter last week I sent an email to the unlimited to please cancel my policies that I have with them and they sent me this communication CC-*** and never called me. Can they talk with me through email cause I have seen many reviews here where they claim to have called and never done that. I am sick and tired.

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Replies (3)
The Unlimited
The Unlimited's reply18 Dec 2022, 20:02
Official
Hi Frans,

Thank you for contacting us. We apologise for the service you’ve received. A specialist from our team will give you a call tomorrow and assist with your request.
fM
frans M's update20 Dec 2022, 15:19
Reviewer Update
Hello Peter
Today I got this response from The Unlimited "Good day Frans,
Thanks for getting in touch with us.
We can confirm that all your policies have been cancelled.
Please don’t hesitate to email us if you have any more questions. You can also call us on ***, or, if you have a SIM card from The Unlimited,
you can call us for FREE by simply dialing 135.
Undeniably devoted to you
The Unlimited"
Will wait for another month to see if they don't deduct any money.
The Unlimited
The Unlimited's reply20 Dec 2022, 20:14
Official
Hi Frans, 

Thank you for getting back to us. As per the email and the consultant that you spoke to, the policy was cancelled successfully as you had requested.