LB
Lemeez B
1 reviews | Active since Oct 2024
28 Oct 2024, 11:19
PLEASE REFUND ME
I am disgusted with there service. Firstly I scheduled my debit date on the 30th, Someone sent me money in my account on the 25th, THEY TOOK IT FOR THEM. I then cancelled the debit order at the bank. 3Months later, they do the same thing, debit order reactivated and again someone sent me travelling money and they took that money. I AM SO ****ED OFF - no words can describe how I feel AND NOW they tell me I cannot get my money back.
Helpful (0)
Replies (9)0
Replies (9)
The Unlimited's replyOfficial
28 Oct 2024, 11:54Hi Lemeez, we're truly sorry that your time with us has been unpleasant. We've just had a look at our system and we see that your debit date for your policy has been the 27th since the inception of the policy. As per your request, the policy was cancelled so going forward you won't be debited.
The Unlimited's reply28 Oct 2024, 11:54
Official
Hi Lemeez, we're truly sorry that your time with us has been unpleasant. We've just had a look at our system and we see that your debit date for your policy has been the 27th since the inception of the policy. As per your request, the policy was cancelled so going forward you won't be debited.
LB
Lemeez B's updateReviewer Update
28 Oct 2024, 12:03Why would I agree to a debit date on the 27th if I get paid on the last day of the month!?? Can you please explain that to me. Also please advise on my refund.
Thank you
Thank you
LB
Lemeez B's update28 Oct 2024, 12:03
Reviewer Update
Why would I agree to a debit date on the 27th if I get paid on the last day of the month!?? Can you please explain that to me. Also please advise on my refund.
Thank you
Thank you
LB
Lemeez B's updateReviewer Update
28 Oct 2024, 12:05Please advise on my refund on a debit check that was reactivated without my consent where I removed your debit order at the bank.
Please advise if no refund is received, I will lay a complain at the NCR as I see this is very unfair.
Please advise if no refund is received, I will lay a complain at the NCR as I see this is very unfair.
LB
Lemeez B's update28 Oct 2024, 12:05
Reviewer Update
Please advise on my refund on a debit check that was reactivated without my consent where I removed your debit order at the bank.
Please advise if no refund is received, I will lay a complain at the NCR as I see this is very unfair.
Please advise if no refund is received, I will lay a complain at the NCR as I see this is very unfair.
The Unlimited's replyOfficial
28 Oct 2024, 12:26Hi Lemeez.
Our team is currently investigating this matter, as we don't condone policies that have been opened without the customer's approval. We'll provide you with feedback within the next 24 to 48 working hours.
Thank you for your patience as we work through this issue.
Our team is currently investigating this matter, as we don't condone policies that have been opened without the customer's approval. We'll provide you with feedback within the next 24 to 48 working hours.
Thank you for your patience as we work through this issue.
The Unlimited's reply28 Oct 2024, 12:26
Official
Hi Lemeez.
Our team is currently investigating this matter, as we don't condone policies that have been opened without the customer's approval. We'll provide you with feedback within the next 24 to 48 working hours.
Thank you for your patience as we work through this issue.
Our team is currently investigating this matter, as we don't condone policies that have been opened without the customer's approval. We'll provide you with feedback within the next 24 to 48 working hours.
Thank you for your patience as we work through this issue.
LB
Lemeez B's updateReviewer Update
28 Oct 2024, 13:42I never said the policy was opened with out my consent. I said the debit check was reactivated WITHOUT MY CONSENT when I cancelled the debit with my bank that is what I am saying.
But I will wait on feedback.
Thank you
But I will wait on feedback.
Thank you
LB
Lemeez B's update28 Oct 2024, 13:42
Reviewer Update
I never said the policy was opened with out my consent. I said the debit check was reactivated WITHOUT MY CONSENT when I cancelled the debit with my bank that is what I am saying.
But I will wait on feedback.
Thank you
But I will wait on feedback.
Thank you
LB
Lemeez B's updateReviewer Update
29 Oct 2024, 09:24THIS IS UNTTER BULL****!!! And I will not leave it like this. I will lay a complaint at the NCR because once again you reactivated a debit order WITHOUT MY CONSENT.
LB
Lemeez B's update29 Oct 2024, 09:24
Reviewer Update
THIS IS UNTTER BULL****!!! And I will not leave it like this. I will lay a complaint at the NCR because once again you reactivated a debit order WITHOUT MY CONSENT.
LB
Lemeez B's updateReviewer Update
29 Oct 2024, 09:26If you think I don't know the NCA think again. I am registered debt counsellor and I know what goes for what. This is not the last you will be hearing from me :)
LB
Lemeez B's update29 Oct 2024, 09:26
Reviewer Update
If you think I don't know the NCA think again. I am registered debt counsellor and I know what goes for what. This is not the last you will be hearing from me :)
LB
Lemeez B's updateReviewer Update
29 Oct 2024, 09:42ALSO I would like a formal document that state everything is cancelled
LB
Lemeez B's update29 Oct 2024, 09:42
Reviewer Update
ALSO I would like a formal document that state everything is cancelled
The Unlimited's replyOfficial
29 Oct 2024, 10:18Hi Lemeez.
Proof of cancellation has been emailed to you.
Proof of cancellation has been emailed to you.
The Unlimited's reply29 Oct 2024, 10:18
Official
Hi Lemeez.
Proof of cancellation has been emailed to you.
Proof of cancellation has been emailed to you.