SM
Sanelisiwe M

1 reviews | Active since Dec 2017

19 Dec 2017, 18:38

Please cancel my contract with you. I don't trust you.

I am getting debit orders from this company but they told me they will take money fro. My bank after my first payment. I was not ready to pay to them and be part of this insurance. They don't explain to us that by signing the forms you are a member of the insurance. They say you still have time to think. They took two debit orders for November and December and I disputed it with my bank and my money was put back in my bank account. And worst they took money on the date we did not agree upon. I said on the 27th but they just take it whenever it suited them. And that scary, and that is why I disputed and stopped their debit orders. I am so disgusted by insurance companies that does this. Cos u can miss ur date without knowing and won't be able to claim. I really don't trust this Unlimited. They are too desperate!

My worry is this will affect me negatively, especially my credit score. I need them to cancel my this insurance I have with them immediately. My number is ********** 763.

I wish their salesman were not too desperate and were truthful to us and not tell us everything we need to know.

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Replies (2)
The Unlimited
The Unlimited's reply19 Dec 2017, 19:35
Official

Hi Sanelisiwe, we are very concerned to hear about this. We will give you a call first thing tomorrow morning and have this sorted out for you. Take care, The Unlimited

The Unlimited
The Unlimited's reply20 Dec 2017, 10:27
Official

Hi Sanelisiwe, thanks for your time over the phone this morning. We are glad we could sort this out for you . If there’s anything else we can do to help you, please contact us on ***. Take care, The Unlimited