PM
Phindiwe M

1 reviews | Active since Sept 2020

16 Sept 2020, 20:44

Phone insurance

I've since claimed for my cellphone since July 2020, have not received any information on how my phone will be fixed since today, didn't get any reference number, strange and painful think is that they keep on deducting money from my account.

0
Replies (4)
The Unlimited
The Unlimited's reply17 Sept 2020, 08:58
Official
 
Hi  Phindiwe ,  
 
thank you so much for bringing this to our attention. We do apologies for the inconvenience caused. Our claims department will give you a call today regarding your claim. 
 
 
 




The Unlimited
The Unlimited's reply19 Sept 2020, 11:09
Official
 
Thank you for taking our call and for giving us the opportunity to assist you with your claim. 
PM
Phindiwe M's update22 Oct 2020, 12:25
Reviewer Update
Within a week courier company came to collect the phone to be repaired, 3weeks later my phone was fixed.... Happy me again... Thank you
The Unlimited
The Unlimited's reply22 Oct 2020, 14:33
Official
Hi Phindiwe,

We're excited to hear that you are happy with our service. We strive to deliver customer excellence and will continue to deliver great service. We`re glad to hear you happy.