1 reviews | Active since Jul 2021
#payoutthedeathclaim
My heart is broken by theunlimited insurance company, so my mother passed away in May 2021 she was the client at the theunlimited insurance company she was paying every month to this insurance, so I sent all the claim documents everything that they needed to process the claim, then they rep**** to me via email saying they got all the documents they call me, I waited for 2 weeks for them to call me back, I called them back they said they will call and again waited for 72 hours no one called, I called them on 8th of July 2021, the consultant said they will call me back again before end of business, did they call no! So today I called them again nothing is happening, I think they don't want to pay out the death claim and my was paying for it every month, this is not right the should me if they will pay or not this back and forth with them is tiring I suppose to grieve peaceful ?
Thank you for pouring your heart out to us. It’s so difficult for us to read about the emotional turmoil you’ve endured as a result of the claims process. Losing a mother can feel as if a part of your heart has been ripped out. We understand that we should’ve been more sympathetic towards you and we’re truly sorry for not maintaining an open line of communication regarding your claim. As our team informed you earlier today, your claim is in it’s final stages and we’ll be contacting you in 24-48 working hours to provide you with feedback regarding the outcome. Should you wish to get in touch with us before then, you’re welcome to contact us on ***.
Thank you for pouring your heart out to us. It’s so difficult for us to read about the emotional turmoil you’ve endured as a result of the claims process. Losing a mother can feel as if a part of your heart has been ripped out. We understand that we should’ve been more sympathetic towards you and we’re truly sorry for not maintaining an open line of communication regarding your claim. As our team informed you earlier today, your claim is in it’s final stages and we’ll be contacting you in 24-48 working hours to provide you with feedback regarding the outcome. Should you wish to get in touch with us before then, you’re welcome to contact us on ***.
Thank you for getting back to us. We can assure you that our team is working as fast as possible to finalise your claim and we promise to provide you with feedback within the 24-48 working hours timeframe. Thank you once again for being gracious enough to accept our assistance. We'll be in touch soon.
Thank you for getting back to us. We can assure you that our team is working as fast as possible to finalise your claim and we promise to provide you with feedback within the 24-48 working hours timeframe. Thank you once again for being gracious enough to accept our assistance. We'll be in touch soon.
We understand that the claims process wasn't smooth for you and we're really sorry for the experience you've had with us. We're glad that your claim has been finally settled. Once again, please accept our deepest condolences during this difficult time.
We understand that the claims process wasn't smooth for you and we're really sorry for the experience you've had with us. We're glad that your claim has been finally settled. Once again, please accept our deepest condolences during this difficult time.