BJvv
Beverley Jansen van vuuren
1 reviews | Active since Aug 2021
23 Aug 2022, 11:00
Payout
Bad bad sevice. My wife has been hospitilised from 13 to 18 august. Now. Suddenly. The unlimited rejected the claim because she wasnt in a car accident. The dont respond to emails. Fast to take your money. Not so fast to help. You better pay me out im not gona leave it like this. She was still is very sick and now suddenly we are just covered for car accidents
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Replies (4)0
Replies (4)
The Unlimited's replyOfficial
23 Aug 2022, 12:14Hello Beverley,
Thank you for raising your concerns with us. We’re truly sorry to hear that your wife is ill, we trust that she’ll get well soon. We fully understand that you’re upset, however, we’d appreciate an opportunity to dive into this claim. Kindly note that one of our specialists will be in touch with you shortly to walk through this matter and answer any of your questions.
Thank you for raising your concerns with us. We’re truly sorry to hear that your wife is ill, we trust that she’ll get well soon. We fully understand that you’re upset, however, we’d appreciate an opportunity to dive into this claim. Kindly note that one of our specialists will be in touch with you shortly to walk through this matter and answer any of your questions.
The Unlimited's reply23 Aug 2022, 12:14
Official
Hello Beverley,
Thank you for raising your concerns with us. We’re truly sorry to hear that your wife is ill, we trust that she’ll get well soon. We fully understand that you’re upset, however, we’d appreciate an opportunity to dive into this claim. Kindly note that one of our specialists will be in touch with you shortly to walk through this matter and answer any of your questions.
Thank you for raising your concerns with us. We’re truly sorry to hear that your wife is ill, we trust that she’ll get well soon. We fully understand that you’re upset, however, we’d appreciate an opportunity to dive into this claim. Kindly note that one of our specialists will be in touch with you shortly to walk through this matter and answer any of your questions.
The Unlimited's replyOfficial
23 Aug 2022, 13:38Hello Beverley,
Kindly note that a member from our team has tried to get in touch with the policyholder, however, they were informed that he's unavailable at that moment. Please can you let us know when he's able to take our call so that we can get in touch with him regarding this matter.
Kindly note that a member from our team has tried to get in touch with the policyholder, however, they were informed that he's unavailable at that moment. Please can you let us know when he's able to take our call so that we can get in touch with him regarding this matter.
The Unlimited's reply23 Aug 2022, 13:38
Official
Hello Beverley,
Kindly note that a member from our team has tried to get in touch with the policyholder, however, they were informed that he's unavailable at that moment. Please can you let us know when he's able to take our call so that we can get in touch with him regarding this matter.
Kindly note that a member from our team has tried to get in touch with the policyholder, however, they were informed that he's unavailable at that moment. Please can you let us know when he's able to take our call so that we can get in touch with him regarding this matter.
BJvv
Beverley Jansen van vuuren's updateReviewer Update
23 Aug 2022, 13:42Told her to call after 14h30 thank you
BJvv
Beverley Jansen van vuuren's update23 Aug 2022, 13:42
Reviewer Update
Told her to call after 14h30 thank you
The Unlimited's replyOfficial
24 Aug 2022, 14:26Hello Beverley,
We’re apologise for the delayed response. Kindly note that a member from our team tried to get in touch with the policyholder yesterday at 14:30PM and today at 13:26 and unfortunately, the call wasn’t answered. Please can you let us know when he’s available to take our call so that we can reach out to him regarding this matter.
We’re apologise for the delayed response. Kindly note that a member from our team tried to get in touch with the policyholder yesterday at 14:30PM and today at 13:26 and unfortunately, the call wasn’t answered. Please can you let us know when he’s available to take our call so that we can reach out to him regarding this matter.
The Unlimited's reply24 Aug 2022, 14:26
Official
Hello Beverley,
We’re apologise for the delayed response. Kindly note that a member from our team tried to get in touch with the policyholder yesterday at 14:30PM and today at 13:26 and unfortunately, the call wasn’t answered. Please can you let us know when he’s available to take our call so that we can reach out to him regarding this matter.
We’re apologise for the delayed response. Kindly note that a member from our team tried to get in touch with the policyholder yesterday at 14:30PM and today at 13:26 and unfortunately, the call wasn’t answered. Please can you let us know when he’s available to take our call so that we can reach out to him regarding this matter.