TZ
Thabile Z
1 reviews | Active since Aug 2015
12 Sept 2015, 07:08
Payout
Good morning, I have a hospital cash back plan with The unlimited. I recently submitted a claim for my son, who was hospitalized for 5 days. The unlimited has only played for 3 days. Advising that the admission time was too late on the day of admission and he was discharged to early upon the day of discharge. When I took out the cover this wasn't explained to me. It's news to me upon claim stage. Please help
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The Unlimited's replyOfficial
14 Sept 2015, 07:32Hello thabilezondi88,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
The Unlimited's reply14 Sept 2015, 07:32
Official
Hello thabilezondi88,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred