1 reviews | Active since Aug 2017

04 Sept 2017, 08:58

PAYMENT MADE

Wow, the Unlimited sounds so alluring but certainly the worst choice ever. Spoke to one of their consultants more than a month ago and she told me about their best plan for me. I told her that I'm not taking anything until I see everything black on white . And what a nice surprise it was to see on Thursday that they deducted the money left in my account for my cellphone contract, now my line has been suspended because it wasn't paid. I'm furious because I did not subscribe to anything. And just to top it all of the consultants over the phone says they can look into the matter if I might get a refund. Worst service ever!!!!!

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Replies (2)
The Unlimited
The Unlimited's reply04 Sept 2017, 12:39
Official

Hi Johannes, clearly we’ve messed up and we need to sort this out for you as quickly as possible. We are going to look into this immediately and we will give you a call as soon as we have answers. We promise that we will get back to you in the next 24 hours and that we will sort this out. Thanks, The Unlimited

Best regards,

The Unlimited
The Unlimited's reply05 Sept 2017, 14:06
Official

Hi Johannes, it was great chatting with you and many thanks for giving us the opportunity to clear things up for you. Take care, The Unlimited

Best regards,