Payment

I cancelled my hospital protect plan for 2 reasons. 1 - my details on their system was completely wrong, when they phoned me they addressed me by the wrong surname and 2 - I don't need it. I cancelled the policy and then I was told that there will be another debit order that goes off. Why must I still pay for a policy that I don't need or want.<br> When I signed up for the policy I was told that I could cancel it anytime and it would be stopped immediately. Now that I have done so, now I'm told that I have to pay one more time.<br> I told the guy that helped me over the phone that this was not explained to me when I signed up, he told me I had to read the T&C. Aren't they supposed to tell you these things when you sign up?<br> This is really pathetic, making someone pay for something they don't have. <br>