1 reviews | Active since Jun 2012
Paying with no pleasure
I have been paying into The Unlimited for approximately four years, I was under the impression that the policy was cancelled since they could never produce the service they promised or a contract or even a policy number that I could use when claiming. I requested that the bank stop the payment on the policy but something must have gone wrong. I don't check my statements and just happened to do so after a couple of years and realized I am still paying. I would like to know if one takes out a policy that is meant to touch up your vehicle once a month and no one claims on that policy for four years doesn't that seem suspicious or worth sending an enquiry about. <br> I realize I am the one at fault but by goodness, how do they check their systems.<br> it was only R140 a month so it wasn't as if you would notice it immediately but in principal something doesn't seem right.
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
