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jarian J

1 reviews | Active since Aug 2017

11 Aug 2017, 11:24

paying money for nothing at The Unlimited

<p>About 2 weeks ago my daughter broke both her wrists had to have surgery from the saterday till 27th july 2017 it cost me over R30 000 and the 7th september 2017 i must pay another R 17 000 phoned unlimted they said my cover is 4000 per day and they do cover that accident but now they say no they wont pay because she was not atmitted the same day er cost met 4000 just to get her helped. I used all our money even our grocery money and the unlimited answer is simply sorry we dont pay for that. BIG MONEY *****ING FOR A USELESS INSURANCE!!!!!</p>

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Replies (1)
The Unlimited
The Unlimited's reply14 Aug 2017, 09:42
Official

Hi Michelle, we’ve disappointed you and that’s never great to hear. We take situations like this very seriously so our team will look into this immediately and we’ll get back to you as soon as we’ve got some answers. Thanks so much, The Unlimited