SM
Slindile M
1 reviews | Active since Aug 2015
04 Aug 2015, 19:49
paying for nothing
At work we were visited by consultants from theUnlimuted easimed, i was told that i am covered for Dental care, and that was the only reason i took the offer, today i went to a docter who called them as i was making an appointment for tooth filling that i am not covered but covered for Emergency dental care only. <br> Than i went to see a gp, who prescribed medication for me and when i got to the pharmacy i was advised that my medical aid does not Pay and had to pay wirh my own cash.<br> I want my money back for these 3months iv paid and account cancelled immediately. I refuse to pay for something i wont be able to use.
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Replies (1)The Unlimited's replyOfficial
05 Aug 2015, 08:08Hello slimapumulo,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
The Unlimited's reply05 Aug 2015, 08:08
Official
Hello slimapumulo,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
