MS
Mpho S
1 reviews | Active since Nov 2021
30 Jun 2022, 17:26
Pay up but no service...
I am disappointed with the Unlimited, they sell lies and not honor their promise, they were happy to debit from my bank account, but when I called them for their service I was ignored....till date I didn't get any feedback from them, instead I asked them to cancel my debit orders, but I'm still waiting for the services I paid for....That company is a ****
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The Unlimited's replyOfficial
30 Jun 2022, 19:50Hi Mpho,
Thank you for engaging with us. We understand your frustration as it’s unfair to pay for a service and not enjoy the benefits. We acknowledge that we fell short of your requirements, and we realize how disappointed and unhappy this may have caused you to be. World-class customer service is what we aim for every time we interact with our family members. The policies that we’re picking up on our systems are currently in active. However, we’d like an opportunity to discuss your query further, please expect our call first thing tomorrow morning.
Thank you for engaging with us. We understand your frustration as it’s unfair to pay for a service and not enjoy the benefits. We acknowledge that we fell short of your requirements, and we realize how disappointed and unhappy this may have caused you to be. World-class customer service is what we aim for every time we interact with our family members. The policies that we’re picking up on our systems are currently in active. However, we’d like an opportunity to discuss your query further, please expect our call first thing tomorrow morning.
The Unlimited's reply30 Jun 2022, 19:50
Official
Hi Mpho,
Thank you for engaging with us. We understand your frustration as it’s unfair to pay for a service and not enjoy the benefits. We acknowledge that we fell short of your requirements, and we realize how disappointed and unhappy this may have caused you to be. World-class customer service is what we aim for every time we interact with our family members. The policies that we’re picking up on our systems are currently in active. However, we’d like an opportunity to discuss your query further, please expect our call first thing tomorrow morning.
Thank you for engaging with us. We understand your frustration as it’s unfair to pay for a service and not enjoy the benefits. We acknowledge that we fell short of your requirements, and we realize how disappointed and unhappy this may have caused you to be. World-class customer service is what we aim for every time we interact with our family members. The policies that we’re picking up on our systems are currently in active. However, we’d like an opportunity to discuss your query further, please expect our call first thing tomorrow morning.