SJ
Sonto J

1 reviews | Active since Nov 2020

29 Aug 2022, 16:16

Pathetic service

This company is a **** I joined last year for scratch and dents around October never claimed so last week 22/08/22 i submitted a and they responded the next day , i went to do a qoute to ine of the approved panel beaters and they submitted a claim on my behalf even today no feedback from them they are only deducting premiums and fail to deliver their turn around time and service is pathetic

0
Replies (6)
The Unlimited
The Unlimited's reply29 Aug 2022, 20:05
Official
Hi Sonto, 
 
Thank you for contacting us. We’re sorry to hear that you haven’t received feedback regarding your claim as we’re passionate about keeping the customer in the loop from the start until end of the claiming process. Please expect a call from one of our specialists first thing tomorrow morning with an update, have a lovely evening!
SJ
Sonto J's update30 Aug 2022, 10:07
Reviewer Update
Refund all my premiums and go to hell with your **** company
The Unlimited
The Unlimited's reply30 Aug 2022, 13:11
Official
Remember, you still have an active policy with us. Your vehicle is still covered and you may still claim for something else which is within the policy terms and conditions.
SJ
Sonto J's update30 Aug 2022, 13:35
Reviewer Update
I dnt want anything from you u are a bunch of ******** not even a single positive review about your company I want my money Finish
SJ
Sonto J's update30 Aug 2022, 13:37
Reviewer Update
You couldn't bother to at least send me email regarding my claim im the one who had to make a follow up nxa pay back ny premiums *******
The Unlimited
The Unlimited's reply30 Aug 2022, 19:34
Official
It’s never easy to part ways with family, especially under such hostile circumstances. Hopefully, you know how much we value you and that we hold the door open for you whenever you feel like coming back.