aP
amanda P
1 reviews | Active since Sept 2015
13 Dec 2019, 06:26
Pathetic service auto elite the unlimited
Auto elite the unlimited wow never have I ever. My partner has been trying to claim for tyre and rim damage for over 2 weeks. Till this very day all they keep asking for is documents and pictures that both tiger wheels and us have sent. What pathetic service is this,that time they have the audacity to debit his account every single month. Don’t ever take cover with those people it’s a ****..,I mean what’s so hard with authorizing a claim that u deemed valid....nxn! I think they shouldn’t be in the insurance industry honestly,not even sure if their consultants got relevant training I mean they can’t even track an email.i am done with them!
Helpful (0)
Replies (5)0
Replies (5)
The Unlimited's replyOfficial
13 Dec 2019, 08:44Hi Amanda,
We’re very troubled to hear about the experience you’ve had with us and this not the type of service we want our customers to experience. We would like an opportunity to look into this matter for you. Please email your contact details to *** so that we can assist you urgently.
The Unlimited's reply13 Dec 2019, 08:44
Official
Hi Amanda,
We’re very troubled to hear about the experience you’ve had with us and this not the type of service we want our customers to experience. We would like an opportunity to look into this matter for you. Please email your contact details to *** so that we can assist you urgently.
The Unlimited's replyOfficial
18 Dec 2019, 13:33Hi Amanda,
We’d really like to assist you with your query, however, we don’t have your details. Please inbox us your details or you can email your contact details to *** so that we can assist you urgently.
The Unlimited's reply18 Dec 2019, 13:33
Official
Hi Amanda,
We’d really like to assist you with your query, however, we don’t have your details. Please inbox us your details or you can email your contact details to *** so that we can assist you urgently.
The Unlimited's replyOfficial
20 Dec 2019, 13:59Hi Amanda,
Thank you for taking our call today. We have been trying to contact your partner and unfortunately, we're only getting through his voicemail. When he's are available to talk, please pop us a message below and we will give him a call.
The Unlimited's reply20 Dec 2019, 13:59
Official
Hi Amanda,
Thank you for taking our call today. We have been trying to contact your partner and unfortunately, we're only getting through his voicemail. When he's are available to talk, please pop us a message below and we will give him a call.
The Unlimited's replyOfficial
24 Dec 2019, 10:41Hi Amanda,
We’d really like to assist your partner, however, we can’t get a hold of him on the phone. Please let us know when he’s available so that we can assist him.
The Unlimited's reply24 Dec 2019, 10:41
Official
Hi Amanda,
We’d really like to assist your partner, however, we can’t get a hold of him on the phone. Please let us know when he’s available so that we can assist him.
The Unlimited's replyOfficial
31 Dec 2019, 11:04Hi Amanda,
We have contacted your partner and he has been assisted with his claim query.
The Unlimited's reply31 Dec 2019, 11:04
Official
Hi Amanda,
We have contacted your partner and he has been assisted with his claim query.