ZR
Zacharias R
1 reviews | Active since Nov 2023
10 Nov 2023, 11:33
Pathetic Service
Super Super Disgusting Service register my claim and got an sms to submit the necessary documentation which I have Done 10 Days ago..No response after paying for R100+ airtime to get to someone to assist me which is a frustration on the end of the day and to be told the documents can't be opened from their side..How is I'm supposed to know isn't it the agents responsibility to inform me?..Dont even bother with the app to log a call back because that just never happen pathetic service
Helpful (0)
Replies (5)0
Replies (5)
The Unlimited's replyOfficial
10 Nov 2023, 12:48Hi Zacharias.
We’re sorry that your experience hasn't been a good one. As a valued customer, you're part of our family, so our team is here to help and make this right for you. We'll be giving you a call today to assist you.
Thank you so much for your feedback. It's customers like you that help us to do better every day.
We’re sorry that your experience hasn't been a good one. As a valued customer, you're part of our family, so our team is here to help and make this right for you. We'll be giving you a call today to assist you.
Thank you so much for your feedback. It's customers like you that help us to do better every day.
The Unlimited's reply10 Nov 2023, 12:48
Official
Hi Zacharias.
We’re sorry that your experience hasn't been a good one. As a valued customer, you're part of our family, so our team is here to help and make this right for you. We'll be giving you a call today to assist you.
Thank you so much for your feedback. It's customers like you that help us to do better every day.
We’re sorry that your experience hasn't been a good one. As a valued customer, you're part of our family, so our team is here to help and make this right for you. We'll be giving you a call today to assist you.
Thank you so much for your feedback. It's customers like you that help us to do better every day.
ZR
Zacharias R's updateReviewer Update
10 Nov 2023, 13:09I'll be waiting be sure I'll be back to give feedback
ZR
Zacharias R's update10 Nov 2023, 13:09
Reviewer Update
I'll be waiting be sure I'll be back to give feedback
The Unlimited's replyOfficial
10 Nov 2023, 16:30Hi Zacharias,
Thank you for taking our call today and for giving us the opportunity to assist you. Good news! Your claim has been approved, and the authorisation letter has been emailed to you.
Thanks again for getting in touch with us. We're here to #UnlimitYourLife, and your feedback will help us to get better at that.
Thank you for taking our call today and for giving us the opportunity to assist you. Good news! Your claim has been approved, and the authorisation letter has been emailed to you.
Thanks again for getting in touch with us. We're here to #UnlimitYourLife, and your feedback will help us to get better at that.
The Unlimited's reply10 Nov 2023, 16:30
Official
Hi Zacharias,
Thank you for taking our call today and for giving us the opportunity to assist you. Good news! Your claim has been approved, and the authorisation letter has been emailed to you.
Thanks again for getting in touch with us. We're here to #UnlimitYourLife, and your feedback will help us to get better at that.
Thank you for taking our call today and for giving us the opportunity to assist you. Good news! Your claim has been approved, and the authorisation letter has been emailed to you.
Thanks again for getting in touch with us. We're here to #UnlimitYourLife, and your feedback will help us to get better at that.
ZR
Zacharias R's updateReviewer Update
10 Nov 2023, 17:23Thank you for quick response and for approving my claim and to follow up afterwards via a phone call to find out if I have received my conformation mail..Hope for a better service from the start if one have to claim again believe that this alternative won't have to repeat itself
ZR
Zacharias R's update10 Nov 2023, 17:23
Reviewer Update
Thank you for quick response and for approving my claim and to follow up afterwards via a phone call to find out if I have received my conformation mail..Hope for a better service from the start if one have to claim again believe that this alternative won't have to repeat itself
The Unlimited's replyOfficial
10 Nov 2023, 19:42Hi Zacharias,
We’re so happy to have helped you! Please take a minute to rate our service and leave us some feedback: https://bit.ly/3E6b1cH
Thanks for being part of The Unlimited family. 👨👩👧👦
We’re so happy to have helped you! Please take a minute to rate our service and leave us some feedback: https://bit.ly/3E6b1cH
Thanks for being part of The Unlimited family. 👨👩👧👦
The Unlimited's reply10 Nov 2023, 19:42
Official
Hi Zacharias,
We’re so happy to have helped you! Please take a minute to rate our service and leave us some feedback: https://bit.ly/3E6b1cH
Thanks for being part of The Unlimited family. 👨👩👧👦
We’re so happy to have helped you! Please take a minute to rate our service and leave us some feedback: https://bit.ly/3E6b1cH
Thanks for being part of The Unlimited family. 👨👩👧👦