AK
Andries K
1 reviews | Active since May 2018
01 Sept 2022, 12:29
Pathetic service
The service with this company is very pathetic, they know when debiting money from monthly to monthly now when they have to pay out claims they take people from Pilar to post, already 4 days waiting for claims to be paid up only now the telling us on the 4th day that we have to wait for another 7 working days while the funeral is in the the next day.
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Replies (3)0
Replies (3)
The Unlimited's replyOfficial
01 Sept 2022, 13:09Hi Andries,
We're so sorry to hear about your loss. Losing a loved one has never been easy and we hope that your family and friends hold your hand tight during this time. We'd like the opportunity to look into why your claims process has been uneasy. Kindly note that one of our specialists will contact you today to assist you.
We're so sorry to hear about your loss. Losing a loved one has never been easy and we hope that your family and friends hold your hand tight during this time. We'd like the opportunity to look into why your claims process has been uneasy. Kindly note that one of our specialists will contact you today to assist you.
The Unlimited's reply01 Sept 2022, 13:09
Official
Hi Andries,
We're so sorry to hear about your loss. Losing a loved one has never been easy and we hope that your family and friends hold your hand tight during this time. We'd like the opportunity to look into why your claims process has been uneasy. Kindly note that one of our specialists will contact you today to assist you.
We're so sorry to hear about your loss. Losing a loved one has never been easy and we hope that your family and friends hold your hand tight during this time. We'd like the opportunity to look into why your claims process has been uneasy. Kindly note that one of our specialists will contact you today to assist you.
AK
Andries K's updateReviewer Update
01 Sept 2022, 13:46Can we get the date on when we getting the payment, from Tuesday we've been getting notifying messages and the monthly payment was deducted, today was only getting a call regarding one page short and we have to wait another 7 working days
AK
Andries K's update01 Sept 2022, 13:46
Reviewer Update
Can we get the date on when we getting the payment, from Tuesday we've been getting notifying messages and the monthly payment was deducted, today was only getting a call regarding one page short and we have to wait another 7 working days
The Unlimited's replyOfficial
07 Sept 2022, 16:47Hi Andries,
We trust that you've had an amazing day. It was an absolute pleasure speaking to you today and providing you with the amazing feedback on your claim. Have a great day further!
We trust that you've had an amazing day. It was an absolute pleasure speaking to you today and providing you with the amazing feedback on your claim. Have a great day further!
The Unlimited's reply07 Sept 2022, 16:47
Official
Hi Andries,
We trust that you've had an amazing day. It was an absolute pleasure speaking to you today and providing you with the amazing feedback on your claim. Have a great day further!
We trust that you've had an amazing day. It was an absolute pleasure speaking to you today and providing you with the amazing feedback on your claim. Have a great day further!