kN
khuthadzom N

1 reviews | Active since Jul 2017

23 Dec 2022, 14:55

Pathetic service

Will you stop debiting my account as I have nothing signed up with your business!!!!!!!!!!!

0
Replies (5)
The Unlimited
The Unlimited's reply23 Dec 2022, 17:45
Official
Hey Khuthadzo,


Thank you for reaching out to us. Kindly note that you have a double impact policy with us, however, we haven’t been debiting your account as on our system, your payments were unsuccessful. A member from our team will give you a call first thing tomorrow morning to assist you.

kN
khuthadzom N's update23 Dec 2022, 20:05
Reviewer Update
The unlimited,if your system is failing you, it is not surprisinging why you failing me, I just reversed a debit order again today, this is the 2nd time and the bank is charging me fees.

Kindly send me my policy details if I have one with you!!!!!!!!!!

Remove my bank details from your systems!!!! I can't keep on reversing debit orders, will you pay me back the bank charges!!!!
The Unlimited
The Unlimited's reply24 Dec 2022, 10:47
Official
Hey Khuthadzom,



We apologise for the inconvenience that we’ve caused you. A specialist from our team will give you a call shortly to assist you.

The Unlimited
The Unlimited's reply28 Dec 2022, 10:35
Official
Hello Khuthadzom, 


We trust that you had a great Christmas with your loved ones.  We apologise for only getting back to you now. Kindly note that we tried calling you on the 24/12/2022, and unfortunately, we reached your voicemail box. We will try again this morning. 
The Unlimited
The Unlimited's reply28 Dec 2022, 15:00
Official
Hello Khuthadzom, 



We've tried calling you multiple times today and unfortunately, the calls went unanswered. Please may you let us know when you’ll be available to take our call so that we can get you sorted.