GC
George C
1 reviews | Active since Aug 2014
22 May 2019, 23:22
Pathetic customer service and inconsistency
I sent numerous emails to ********** regarding my late brother's claim. He was a member of one of their policies and he died in a car accident in Jan 2019. When I call customer care I am told conflicting stories by different consultants, one said that there is no death claim to be made. I am unable to get any assistance and no one is able help me with my brother's claim. This is bad service and a bad reputation for this company.
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The Unlimited's replyOfficial
23 May 2019, 10:21Hi George C,
Thanks for taking our call and for giving us the opportunity to explain our claims process. Please email the bank statement to ***. Once again, our deepest condolences go out to you and your family. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.
The Unlimited's reply23 May 2019, 10:21
Official
Hi George C,
Thanks for taking our call and for giving us the opportunity to explain our claims process. Please email the bank statement to ***. Once again, our deepest condolences go out to you and your family. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.