YI
Yumnah I
1 reviews | Active since Sept 2013
09 Jan 2019, 17:54
Pathetic customer service
I am disgusted in the pathetic customer service i have received. I completed an online form on the 13 December and no one got back to me. I called the unlimited and melody asked me to send through the documents which i did on the 28 December and the last delayed email went through on the 2nd January. I have heard absolutely nothing from unlimited and i have been a client for the last 4 years. Terrible feedback as no one got back to me and have not heard anything up until today.
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
10 Jan 2019, 08:39 Hi Yumnah, We’re really sorry that this has been your experience with us and we would like the opportunity to make things right. We’ve been trying to contact you this morning and unfortunately, we’re unable to get through to you. When you are available to talk, please pop us a message .
The Unlimited's reply10 Jan 2019, 08:39
Official
Hi Yumnah, We’re really sorry that this has been your experience with us and we would like the opportunity to make things right. We’ve been trying to contact you this morning and unfortunately, we’re unable to get through to you. When you are available to talk, please pop us a message .
YI
Yumnah I's updateReviewer Update
10 Jan 2019, 13:55Hi, i am currently on training and will only be available from 14:10 onwards. Please call me at this time. Thank you.
YI
Yumnah I's update10 Jan 2019, 13:55
Reviewer Update
Hi, i am currently on training and will only be available from 14:10 onwards. Please call me at this time. Thank you.
The Unlimited's replyOfficial
10 Jan 2019, 15:28 Hi Yumnah, Thanks for taking our call this afternoon and for giving us the opportunity to explain what your Auto Elite policy covers your vehicle for. Once we receive the requested documents, we can start with the assessment process.
If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.
If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.
The Unlimited's reply10 Jan 2019, 15:28
Official
Hi Yumnah, Thanks for taking our call this afternoon and for giving us the opportunity to explain what your Auto Elite policy covers your vehicle for. Once we receive the requested documents, we can start with the assessment process.
If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.
If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.