XN
Xola N

1 reviews | Active since Oct 2018

02 Oct 2018, 11:37

Passing the buck!

I have never received such bad service and a bad response. The Unlimited have called and they are saying my claim has been rejected;they will only refund me one installment. So that is instead of compensation for my two unpaid claims. Deplorable service!!! I still demand my payment.

0
Replies (2)
The Unlimited
The Unlimited's reply02 Oct 2018, 14:21
Official

Hi Xola,

Thank you for bringing this to our attention. We are currently looking into this matter and will provide you with feedback in the next 24 hours.

The Unlimited.

Shifting your life, together.

The Unlimited
The Unlimited's reply03 Oct 2018, 14:19
Official

Hi Xola,

Thanks for your time on the phone this morning. We have looked into this matter and found that you have tried to claim for your vehicle twice and both those times, documents were outstanding which you have been made aware of. We have refunded you for the last premium as you have informed us that your vehicle has been sold in September 2018. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.

The Unlimited.

Shifting your life, together.