MM
Moeketsi M
1 reviews | Active since Aug 2017
30 Aug 2019, 23:36
Our lives do not matter to our money *******
When they say it's too good to be true, they refer to this company. I have policy with The unlimited. My benifits include 24hrs emegemcy services for me and my family. I requested an umbulance for a person who is in labour but they tell me that if the water is not broke they will not assist. The person had to be taken by public transport in the middle of the night to hospitals. They annoying and disgusting part is they told me they will refer government ambulance which never came after 2 ½ hrs we then decided use ultinative that has no emergency services. Thanks for Debiting hard earned money every month. God will be judge over us and you *******.
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Replies (5)0
Replies (5)
The Unlimited's replyOfficial
31 Aug 2019, 11:35Hi Moses M,
We're really sorry for the experience that you’ve had with us and would like the opportunity to look into this matter. We will need to investigate this and we promise to contact you first thing on Monday morning.
The Unlimited's reply31 Aug 2019, 11:35
Official
Hi Moses M,
We're really sorry for the experience that you’ve had with us and would like the opportunity to look into this matter. We will need to investigate this and we promise to contact you first thing on Monday morning.
MM
Moeketsi M's updateReviewer Update
31 Aug 2019, 14:39The baby died. If we were assisted and taken to hospital in time maybe the baby should have not died.
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MM
Moeketsi M's update31 Aug 2019, 14:39
Reviewer Update
The baby died. If we were assisted and taken to hospital in time maybe the baby should have not died.
My contact
***
My contact
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The Unlimited's replyOfficial
31 Aug 2019, 17:01Hi Mosese M,
Our deepest condolences go out to you and your family during this difficult time. We promise to contact you first thing on Monday morning to get the full details of this matter so that we can do an investigation.
The Unlimited's reply31 Aug 2019, 17:01
Official
Hi Mosese M,
Our deepest condolences go out to you and your family during this difficult time. We promise to contact you first thing on Monday morning to get the full details of this matter so that we can do an investigation.
The Unlimited's replyOfficial
02 Sept 2019, 12:56Hi Moses M,
Thank you for taking our call today and for giving us the opportunity to look into this. As explained, we're currently investigating this matter with our service provider and we will provide you with feedback in the next 72 working hours.
The Unlimited's reply02 Sept 2019, 12:56
Official
Hi Moses M,
Thank you for taking our call today and for giving us the opportunity to look into this. As explained, we're currently investigating this matter with our service provider and we will provide you with feedback in the next 72 working hours.
The Unlimited's replyOfficial
03 Sept 2019, 16:49Hi Moses M,
Thank you for taking our call and for giving us the opportunity to look into this matter. We’ve sent you an email of the feedback that we've received from the service provider. Once again, our deepest condolences go out to you and your family during this difficult time.
The Unlimited's reply03 Sept 2019, 16:49
Official
Hi Moses M,
Thank you for taking our call and for giving us the opportunity to look into this matter. We’ve sent you an email of the feedback that we've received from the service provider. Once again, our deepest condolences go out to you and your family during this difficult time.