YK
Yagha K

1 reviews | Active since Jul 2012

27 Jul 2021, 12:02

Not what I signed up for

Good day I have a scratch and policy with the unlimited for a while now. They are very un professional not returning my calls letting me wait long on my cellphone using my own airtime without resolving the matter. I'm still waiting for someone to call me from their company. Quick to deduct money, but poor service delivery another. Please stop ripping people off.

0
Replies (1)
The Unlimited
The Unlimited's reply27 Jul 2021, 13:06
Official
 
Hi Yagha,
 
Thank you so much for raising this matter with us. We'd like to sincerely apologise for the *********** service that you've received from us. As per the conversation you had with our team member today, we've requested an amended quotation from our panel beater so that we can finalise your claim.  We'll call you back again today before close of business and provide you with an update on your claim.