OK
Ondela K
1 reviews | Active since Jul 2021
26 Jul 2021, 13:08
Not payed premiums back
I'm still waiting for their reply on the review I've sent, cause I'm not happy with not receiving my premiums back for that is what draw my interest to take their policy. And I'm unemployed but i do my best in making sure i pay when I can.
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The Unlimited's replyOfficial
26 Jul 2021, 15:43 Hi Ondela,
Thank you for writing to us. We're truly sorry to hear that you're unemployed and we hope that you find employment soon. We've checked on our system and you were contacted on the 19/07/2021 regarding your cash back query. Please note that as per our terms and conditions, your first year's premiums are paid back to you after 48 consecutive successful debit orders. You had a number of failed debit orders, which means you no longer qualify for the benefit. We just attempted to contact you and unfortunately, we couldn't get a hold of you. If you need further clarity on this matter, please feel free to contact us on ***. Alternatively, when you're available to talk you can send us a message below and we'll give you a call.
Thank you for writing to us. We're truly sorry to hear that you're unemployed and we hope that you find employment soon. We've checked on our system and you were contacted on the 19/07/2021 regarding your cash back query. Please note that as per our terms and conditions, your first year's premiums are paid back to you after 48 consecutive successful debit orders. You had a number of failed debit orders, which means you no longer qualify for the benefit. We just attempted to contact you and unfortunately, we couldn't get a hold of you. If you need further clarity on this matter, please feel free to contact us on ***. Alternatively, when you're available to talk you can send us a message below and we'll give you a call.
The Unlimited's reply26 Jul 2021, 15:43
Official
Hi Ondela,
Thank you for writing to us. We're truly sorry to hear that you're unemployed and we hope that you find employment soon. We've checked on our system and you were contacted on the 19/07/2021 regarding your cash back query. Please note that as per our terms and conditions, your first year's premiums are paid back to you after 48 consecutive successful debit orders. You had a number of failed debit orders, which means you no longer qualify for the benefit. We just attempted to contact you and unfortunately, we couldn't get a hold of you. If you need further clarity on this matter, please feel free to contact us on ***. Alternatively, when you're available to talk you can send us a message below and we'll give you a call.
Thank you for writing to us. We're truly sorry to hear that you're unemployed and we hope that you find employment soon. We've checked on our system and you were contacted on the 19/07/2021 regarding your cash back query. Please note that as per our terms and conditions, your first year's premiums are paid back to you after 48 consecutive successful debit orders. You had a number of failed debit orders, which means you no longer qualify for the benefit. We just attempted to contact you and unfortunately, we couldn't get a hold of you. If you need further clarity on this matter, please feel free to contact us on ***. Alternatively, when you're available to talk you can send us a message below and we'll give you a call.