TM
Thando M
1 reviews | Active since Dec 2012
14 Jan 2016, 16:44
not happy with they way they handled my contract
I am not happy with the service, my policy was terminated without me knowing, I was told only when a enquired about a debit order that was debited twice, during December month. I was suppose to get an email or an sms just to be informed.
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Replies (1)
The Unlimited's replyOfficial
14 Jan 2016, 17:04Hello whiteroz,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Kajal
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Kajal
The Unlimited's reply14 Jan 2016, 17:04
Official
Hello whiteroz,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Kajal
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Kajal