1 reviews | Active since May 2016

02 Aug 2016, 05:34

No service and no support

<p>I have been trying for this medical aid to get back to me regards to add my partner on my medical aid however with no luck. </p> <p> </p> <p>After phoning in in and also emailing I am still stuck. However they will take my money but they can't give me what I need and that's service and providing a service they promised me that they give. </p> <p> </p> <p>This is is not what I signed up for and this is really getting pathetic. </p> <p> </p>

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Replies (3)
The Unlimited
The Unlimited's reply02 Aug 2016, 06:08
Official

We always appreciate the feedback, the good, the bad and even the ugly.

After all, it gives us an opportunity to make this right! You can be sure that we will follow up on your complaint and get back to you within 24 hours.

Take care, The Unlimited

The Unlimited
The Unlimited's reply02 Aug 2016, 07:08
Official

Congratulations are certainly in order and we're thrilled to have you join the family!

It was great chatting to you both and thank you for your feedback. It certainly helped us to make things right and improve our service commitment to you. We live by a simple promise, ‘You’re Everything’ and when that promise breaks, we take it very seriously.

If there’s anything else we can help you with, please call us on ***or get in touch via our Facebook page.

Take care, The Unlimited.

's update02 Aug 2016, 09:00
Reviewer Update

Thank you so much yes I am happy with the services. So now I'm just waiting for the information I asked for. Please can you send it to ********** or you can also send it to **********

thank you