1 reviews | Active since Sept 2017
No reply to cancellation of debit order/ cancellation of policy
I have been a member for one month and second month sent email to cancel policy - called ***numerous times but just CANNOT get through to this number - NO ONE gets back to my emails as it is just an automated response I WISH TO CANCEL THIS POLICY AND REQUEST MY REFUND - No policy document was received and not knowing what I pay for!!!!! I am forced to rate this company of which I do not want to at all since the service I received was and still is PATHETIC!
Hi Natasha, we are shocked that you haven’t been able to get through to us and we are very sorry that we haven’t responded to your emails. This is simply not how we do business. We’re going to look into your complaint right away and we’ll give you a call as soon as we’ve got some answers. But we guarantee that we will sort this out for you. Thanks so much, The Unlimited.
Hi Natasha, we are shocked that you haven’t been able to get through to us and we are very sorry that we haven’t responded to your emails. This is simply not how we do business. We’re going to look into your complaint right away and we’ll give you a call as soon as we’ve got some answers. But we guarantee that we will sort this out for you. Thanks so much, The Unlimited.
Hi Natasha, it was great chatting to you! Thanks so much for giving us the opportunity to sort this out for you and we are very glad to have you as part of our family. If there’s anything else we can do for you, please just give us a call on ***. Take care, The Unlimited
Hi Natasha, it was great chatting to you! Thanks so much for giving us the opportunity to sort this out for you and we are very glad to have you as part of our family. If there’s anything else we can do for you, please just give us a call on ***. Take care, The Unlimited
Hi Natasha, we are very embarrassed that you were not contacted and understand your frustration. We are going to look into that immediately and will phone you with answers within the next 24 hours. Thanks so much, The Unlimited
Hi Natasha, we are very embarrassed that you were not contacted and understand your frustration. We are going to look into that immediately and will phone you with answers within the next 24 hours. Thanks so much, The Unlimited