NM
Nompilo M

1 reviews | Active since Jul 2019

28 Oct 2025, 08:23

No payout till today

****mers they cancelled my membership after I submitted a claim but been with them for 3yrs now

0
Replies (16)
The Unlimited
The Unlimited's reply28 Oct 2025, 08:27
Official
Hi Nompilo,

Thank you for contacting us. We're sorry to hear your membership was cancelled after having submitted a claim with us, we would like to take a look into this for you. Please give us a moment to access your policy information, we'll revert via private message.
NM
Nompilo M's update28 Oct 2025, 08:29
Reviewer Update
N.M Mbambo
Policy no:C-TU***
NM
Nompilo M's update28 Oct 2025, 08:31
Reviewer Update
This new claim was submitted on the 13th October 2025 10 days turnaround time has passed already but I’m told it’s still under assessment
The Unlimited
The Unlimited's reply28 Oct 2025, 08:35
Official
Hi Nompilo, 

Thank you for getting back to us. Kindly give us a moment to look into your claim we'll get back to you.
NM
Nompilo M's update28 Oct 2025, 08:37
Reviewer Update
Ok will wait for your outcome
NM
Nompilo M's update28 Oct 2025, 08:41
Reviewer Update
Still under assessment till when what is the turnaround time for this assessment?
NM
Nompilo M's update28 Oct 2025, 08:42
Reviewer Update
And why policy is only cancelled now for April’s claim after 6months now they decide to cancel my membership
NM
Nompilo M's update28 Oct 2025, 08:52
Reviewer Update
When I need time frame
NM
Nompilo M's update28 Oct 2025, 08:58
Reviewer Update
Thank you,will do
NM
Nompilo M's update29 Oct 2025, 13:36
Reviewer Update
Hi I never received that call yesterday
NM
Nompilo M's update29 Oct 2025, 13:38
Reviewer Update
Unlimited is not reliable and they don’t care about their customers
The Unlimited
The Unlimited's reply29 Oct 2025, 13:42
Official
Hi Nompilo,

Thanks for your patience. We'll have one of our team members contact you within 24-working hours.
NM
Nompilo M's update29 Oct 2025, 13:43
Reviewer Update
I need feedback on my claim
The Unlimited
The Unlimited's reply29 Oct 2025, 13:45
Official
Our team is on it, they'll revert to you today.
NM
Nompilo M's update29 Oct 2025, 13:46
Reviewer Update
That I was told yesterday
NM
Nompilo M's update29 Oct 2025, 13:48
Reviewer Update
Please tell me something new not that because I never received any call call from your team