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Phindiwe M

1 reviews | Active since Sept 2020

20 Feb 2023, 10:59

No happy

I submitted my claim documents from the1st of February and I was told I will have to wait 5to7days of which I was not told that I am placed on funeral cover it was a death cover that assessment will take 5to7 day after back and forth of my ID document is not clear still waiting till today

0
Replies (3)
The Unlimited
The Unlimited's reply20 Feb 2023, 16:19
Official
Hello Phindiwe,





We’re sorry to hear that this has been your experience. Please note that a claims specialist tried to reach out to you earlier today, however, our call was not answered. We will connect with you again to provide you with feedback on your claim.

PM
Phindiwe M's update21 Feb 2023, 12:53
Reviewer Update
Hi

Am very happy 😃 to say that I was assisted yesterday within few hours and the money was in 🤩

Thank you so much
The Unlimited
The Unlimited's reply21 Feb 2023, 15:08
Official
Hello Phindiwe,


Thank you for taking our call and allowing us to update you on your claim. We truly appreciate your time and patience in this matter.