EI
Esme I
1 reviews | Active since Jun 2020
13 Dec 2024, 06:18
No good
Good day I took out this policy from unlimited months ago.A policy for car repairs and discount on movies eating out etc. I have cancelled this policy months ago on email to their customer support centre on the what's up information they keep sending.Today they have debited again money that was cancelled from my account.also in Oktober.Unlimed just keep deducting dont they read their emails???This is *****ulent activity. I want my money back!!Today!!and the money of oktober Unlimited also deducted after I cancelled months ago.i have the evidence. Email me: Esme Immelman *** Call *** ***
URGENT!!!
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The Unlimited's replyOfficial
13 Dec 2024, 10:16Hi Esme.
We're sorry for any frustration this has caused. We have checked our system and we can confirm that your Auto policy was cancelled on 21/5/2024, however, your Double Up Plus membership is still active hence you're being debited. Please confirm if you wish to also cancel this policy so we can get you a specialist to assist you.
We're sorry for any frustration this has caused. We have checked our system and we can confirm that your Auto policy was cancelled on 21/5/2024, however, your Double Up Plus membership is still active hence you're being debited. Please confirm if you wish to also cancel this policy so we can get you a specialist to assist you.
The Unlimited's reply13 Dec 2024, 10:16
Official
Hi Esme.
We're sorry for any frustration this has caused. We have checked our system and we can confirm that your Auto policy was cancelled on 21/5/2024, however, your Double Up Plus membership is still active hence you're being debited. Please confirm if you wish to also cancel this policy so we can get you a specialist to assist you.
We're sorry for any frustration this has caused. We have checked our system and we can confirm that your Auto policy was cancelled on 21/5/2024, however, your Double Up Plus membership is still active hence you're being debited. Please confirm if you wish to also cancel this policy so we can get you a specialist to assist you.