LC
Lavine C
1 reviews | Active since Dec 2018
15 Dec 2018, 22:31
No courtesy of call backs
The contact centre agents make calls and when asked to call back they never do?
Helpful (0)
Replies (2)0
Replies (2)
The Unlimited's replyOfficial
18 Dec 2018, 12:10Hi Lavine,
Thanks for getting in touch with us. We’ve been trying to contact you this morning and unfortunately, we’re only getting through to your voicemail. Please provide us with an alternative number and we will give you a call today.
Thanks for getting in touch with us. We’ve been trying to contact you this morning and unfortunately, we’re only getting through to your voicemail. Please provide us with an alternative number and we will give you a call today.
The Unlimited's reply18 Dec 2018, 12:10
Official
Hi Lavine,
Thanks for getting in touch with us. We’ve been trying to contact you this morning and unfortunately, we’re only getting through to your voicemail. Please provide us with an alternative number and we will give you a call today.
Thanks for getting in touch with us. We’ve been trying to contact you this morning and unfortunately, we’re only getting through to your voicemail. Please provide us with an alternative number and we will give you a call today.
The Unlimited's replyOfficial
18 Dec 2018, 15:57 Hi Lavine, Thanks for your time on the phone this afternoon and for giving us the opportunity to look into this matter. Firstly, we’re really sorry for the experience you’ve had with us. We agree with you, after requesting a call back from our sales agent, you were supposed to receive a call from us and this is not how we treat us our clients. Once again, we really want to thank you for bringing this to our attention as this gives us the opportunity to improve our services. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.
The Unlimited's reply18 Dec 2018, 15:57
Official
Hi Lavine, Thanks for your time on the phone this afternoon and for giving us the opportunity to look into this matter. Firstly, we’re really sorry for the experience you’ve had with us. We agree with you, after requesting a call back from our sales agent, you were supposed to receive a call from us and this is not how we treat us our clients. Once again, we really want to thank you for bringing this to our attention as this gives us the opportunity to improve our services. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.