ML
Molebatsi L

1 reviews | Active since Jun 2020

28 Jul 2020, 11:08

No communication

Since I loaded my claim no one has ever contacted me, when I call them they will transfer me and I will hold the phone for hours without anyone responding to it

0
Replies (2)
The Unlimited
The Unlimited's reply28 Jul 2020, 20:06
Official
Hi Molebatsi, We're sorry to hear about your difficulty in trying to resolve the issue regarding your claim. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter. Our claims department will contact you tomorrow morning to assist you.
The Unlimited
The Unlimited's reply29 Jul 2020, 18:47
Official
Hi Molebatsi,  Thank you for taking our call today and for giving us the opportunity to assist. We will contact you again tomorrow to provide you with feedback on your claim.