LM
Lusanda M
1 reviews | Active since Jul 2020
23 Oct 2020, 17:04
No assistance when needed the most when it counts
For the past hour I’ve been on the phone and sent back and forth without resolve. I want to claim for tyre , my car can’t move to go to the nearest Tygerwheel and tyre as advised. I further ask to exercise the benefit under ‘Emergency’ to assist me get the vehicle to get to the nearest Tygerwheel and tyre and I’ve been sent from pillar to post! Question is how am I supposed to get this Tyre benefit if I can’t get me vehicle to the service provider and you claim to be available for emergencies AND THIS IS AN EMERGENCY!!!!!!!!!
Helpful (0)
Replies (6)0
Replies (6)
The Unlimited's replyOfficial
23 Oct 2020, 18:00Hi Lusanda,
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenient service that you've received from us thus far. We will make our auto claims department aware of the issue you are experiencing and we'll give you a call on Monday morning to assist you.
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenient service that you've received from us thus far. We will make our auto claims department aware of the issue you are experiencing and we'll give you a call on Monday morning to assist you.
The Unlimited's reply23 Oct 2020, 18:00
Official
Hi Lusanda,
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenient service that you've received from us thus far. We will make our auto claims department aware of the issue you are experiencing and we'll give you a call on Monday morning to assist you.
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenient service that you've received from us thus far. We will make our auto claims department aware of the issue you are experiencing and we'll give you a call on Monday morning to assist you.
The Unlimited's replyOfficial
26 Oct 2020, 14:03 Hi Lusanda,
We’ve been trying to reach you and unfortunately, we're unable to get through to you. Please get in touch with us on *** and choose option 2 for further assistance. Alternatively, let us know which time will be
We’ve been trying to reach you and unfortunately, we're unable to get through to you. Please get in touch with us on *** and choose option 2 for further assistance. Alternatively, let us know which time will be
The Unlimited's reply26 Oct 2020, 14:03
Official
Hi Lusanda,
We’ve been trying to reach you and unfortunately, we're unable to get through to you. Please get in touch with us on *** and choose option 2 for further assistance. Alternatively, let us know which time will be
We’ve been trying to reach you and unfortunately, we're unable to get through to you. Please get in touch with us on *** and choose option 2 for further assistance. Alternatively, let us know which time will be
The Unlimited's replyOfficial
27 Oct 2020, 12:20Hi Lusanda,
Thank you so much for letting us know. We understand that you couldn`t take our call on the 26/10/2020. We truly apologize for not been there when you needed assistance. Should you require any emergency assistance, please free to contact on the number provided above.
Thank you so much for letting us know. We understand that you couldn`t take our call on the 26/10/2020. We truly apologize for not been there when you needed assistance. Should you require any emergency assistance, please free to contact on the number provided above.
The Unlimited's reply27 Oct 2020, 12:20
Official
Hi Lusanda,
Thank you so much for letting us know. We understand that you couldn`t take our call on the 26/10/2020. We truly apologize for not been there when you needed assistance. Should you require any emergency assistance, please free to contact on the number provided above.
Thank you so much for letting us know. We understand that you couldn`t take our call on the 26/10/2020. We truly apologize for not been there when you needed assistance. Should you require any emergency assistance, please free to contact on the number provided above.
LM
Lusanda M's updateReviewer Update
31 Oct 2020, 09:13Good Day,I had back to back meetings Monday.
My husband ended up sorting me out on on Saturday. Unfortunately I could not be immobile for too long. An Emergency does tend to be time sensitive.
Nonetheless thank you for the follow up
Regards
My husband ended up sorting me out on on Saturday. Unfortunately I could not be immobile for too long. An Emergency does tend to be time sensitive.
Nonetheless thank you for the follow up
Regards
LM
Lusanda M's update31 Oct 2020, 09:13
Reviewer Update
Good Day,I had back to back meetings Monday.
My husband ended up sorting me out on on Saturday. Unfortunately I could not be immobile for too long. An Emergency does tend to be time sensitive.
Nonetheless thank you for the follow up
Regards
My husband ended up sorting me out on on Saturday. Unfortunately I could not be immobile for too long. An Emergency does tend to be time sensitive.
Nonetheless thank you for the follow up
Regards
The Unlimited's replyOfficial
31 Oct 2020, 11:24Hi Lusanda,
Thank you for getting in touch with us. We truly apologize for not been there when you needed us. We do appreciate your feedback regarding the follow up. Should you require any further assistance, please feel free to call us on ***.
Thank you for getting in touch with us. We truly apologize for not been there when you needed us. We do appreciate your feedback regarding the follow up. Should you require any further assistance, please feel free to call us on ***.
The Unlimited's reply31 Oct 2020, 11:24
Official
Hi Lusanda,
Thank you for getting in touch with us. We truly apologize for not been there when you needed us. We do appreciate your feedback regarding the follow up. Should you require any further assistance, please feel free to call us on ***.
Thank you for getting in touch with us. We truly apologize for not been there when you needed us. We do appreciate your feedback regarding the follow up. Should you require any further assistance, please feel free to call us on ***.
The Unlimited's replyOfficial
31 Oct 2020, 11:24Hi Lusanda,
Thank you for getting in touch with us. We truly apologize for not been there when you needed us. We do appreciate your feedback regarding the follow up. Should you require any further assistance please feel free to call us on ***.
Thank you for getting in touch with us. We truly apologize for not been there when you needed us. We do appreciate your feedback regarding the follow up. Should you require any further assistance please feel free to call us on ***.
The Unlimited's reply31 Oct 2020, 11:24
Official
Hi Lusanda,
Thank you for getting in touch with us. We truly apologize for not been there when you needed us. We do appreciate your feedback regarding the follow up. Should you require any further assistance please feel free to call us on ***.
Thank you for getting in touch with us. We truly apologize for not been there when you needed us. We do appreciate your feedback regarding the follow up. Should you require any further assistance please feel free to call us on ***.