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Charmaine H
1 reviews | Active since Jan 2015
23 Aug 2021, 11:00
NIGHTMARE COMPANY TO TRY TO CLAIM FROM
Worst company to sign up with. You basically donating money to them by paying the premiums but when you need assistance with a scratch on your car then they are a nightmare to deal with. I then tried to rather cancel the policy with them. I emailed and then had to even call. The ended up screaming at the man on the telephone as he would not listen and did not want to cancel my policy. So they are still deducting premiums from my account. How do I get them to STOP STOP STOP PLEASE.
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Replies (4)0
Replies (4)
The Unlimited's replyOfficial
23 Aug 2021, 15:22Hi Charmaine,
Thank you so much for writing to us. As a business, we’ve survived these hard times because we have wonderful customers who’ve continued to place their faith in us. We’re deeply saddened to hear that we may have broken your trust and caused you to regret joining our family. Kindly note that we’ve been trying to reach you so that we can discuss your claim as well as the status of your policy and unfortunately, we’re unable to get through to you. Please tell us what time you’ll be available to take our call between now and 5:00PM.
The Unlimited's reply23 Aug 2021, 15:22
Official
Hi Charmaine,
Thank you so much for writing to us. As a business, we’ve survived these hard times because we have wonderful customers who’ve continued to place their faith in us. We’re deeply saddened to hear that we may have broken your trust and caused you to regret joining our family. Kindly note that we’ve been trying to reach you so that we can discuss your claim as well as the status of your policy and unfortunately, we’re unable to get through to you. Please tell us what time you’ll be available to take our call between now and 5:00PM.
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Charmaine H's updateReviewer Update
23 Aug 2021, 16:13No one has been trying to call me. You may call anytime.
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Charmaine H's update23 Aug 2021, 16:13
Reviewer Update
No one has been trying to call me. You may call anytime.
The Unlimited's replyOfficial
23 Aug 2021, 18:18Hi Charmaine,
Thank you so much for getting back to us. Please note that we just attempted to get ahold of you again and unfortunately, we failed to get through to you. When you’re available to talk tomorrow, please pop us a reply and we’ll call you back. Alternatively, you can get in touch with us on ***.
Thank you so much for getting back to us. Please note that we just attempted to get ahold of you again and unfortunately, we failed to get through to you. When you’re available to talk tomorrow, please pop us a reply and we’ll call you back. Alternatively, you can get in touch with us on ***.
The Unlimited's reply23 Aug 2021, 18:18
Official
Hi Charmaine,
Thank you so much for getting back to us. Please note that we just attempted to get ahold of you again and unfortunately, we failed to get through to you. When you’re available to talk tomorrow, please pop us a reply and we’ll call you back. Alternatively, you can get in touch with us on ***.
Thank you so much for getting back to us. Please note that we just attempted to get ahold of you again and unfortunately, we failed to get through to you. When you’re available to talk tomorrow, please pop us a reply and we’ll call you back. Alternatively, you can get in touch with us on ***.
The Unlimited's replyOfficial
24 Aug 2021, 11:40Hi Charmaine,
We hope that you’ve had a terrific Tuesday so far. Kindly note that we’ve been trying to get in touch with you again and unfortunately, we’re still unable to get ahold of you. Please may you provide us with a convenient time to contact you between now and 5:00PM.
The Unlimited's reply24 Aug 2021, 11:40
Official
Hi Charmaine,
We hope that you’ve had a terrific Tuesday so far. Kindly note that we’ve been trying to get in touch with you again and unfortunately, we’re still unable to get ahold of you. Please may you provide us with a convenient time to contact you between now and 5:00PM.